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Privacy Policy

 

Last Updated: November 3, 2024
 

1. Introduction

Welcome to HIG Property ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.higequity.net ("Website"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

 

2. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Personally identifiable information, such as your name, email address, phone number, and demographic information, that you voluntarily provide to us when you register on the Website, express interest in obtaining information about us or our products and services, or otherwise contact us.

  • Derivative Data: Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website.

  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Website.

  • Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website from a mobile device.

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3. Use of Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our Website and services.

  • To improve, personalize, and expand our Website and services.

  • To understand and analyze how you use our Website and services.

  • To develop new products, services, features, and functionalities.

 

For SMS Communications

HIG Property  ("we," "us," or "our") is committed to protecting the privacy of our prospects and applicants. This Privacy Policy describes how we collect, use, and protect the personal information you provide to us when you sign up to receive SMS communications related to our rental business.

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Information We Collect

When you sign up to receive SMS notifications from us, we collect:

  • Your mobile phone number

  • Consent for SMS communications specifically

We may also collect other contact information, such as email or phone numbers, for other forms of communication if you separately agree to those.

 

How We Use SMS Communications

We use SMS communications to:

  • Share updates regarding rental applications

  • Provide information about available rental units

  • Notify applicants of important deadlines or required actions

SMS communications are limited to these purposes, and we do not send marketing or promotional messages via SMS without your specific consent.

 

Opt-In Consent for SMS

To comply with TCR and carrier policies, we require explicit consent for SMS communications. When you provide your mobile number on our website, you will be given a clear option to agree to receive SMS messages. This opt-in is specific to SMS communications and is not bundled with other forms of communication such as email or voice calls.

 

How We Obtain and Verify Consent

By entering your mobile phone number and opting into SMS notifications, you confirm that you are the owner of the number or have permission from the owner to receive SMS messages. We may verify your consent through an initial confirmation SMS. You can opt out at any time by following the opt-out instructions provided in each SMS message.

 

Opt-Out Process

You have the right to opt out of receiving SMS communications at any time. To unsubscribe, simply reply "STOP" to any SMS you receive from us, and we will promptly remove you from our SMS list. Opting out of SMS communications does not affect your subscription to other forms of communication with us, such as email, unless you choose to unsubscribe from those as well.

 

Data Protection

We take reasonable steps to protect your personal information, including your mobile phone number, from unauthorized access, use, or disclosure. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Compliance with Carrier and TCR Policies

We adhere strictly to carrier and TCR policies regarding SMS communications. If you have any questions about how we handle your personal information or SMS communications, please contact us using the information below.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this document.

 

Last Updated: 11/04/2024

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